dewa808 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how dewa808 ("dewa808", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "Player", "User") who visit, register on, or interact with the dewa808 online gaming platform at dewa808.ws (the "Platform").

dewa808 is committed to protecting the privacy of all its users, particularly Filipino players across Luzon, Visayas, and Mindanao. We recognise that personal data is sensitive and treat it with the care and discretion it deserves. This Policy is designed to give you full visibility into our data practices so you can make informed decisions about your engagement with our platform.

By registering an account, accessing the Platform, or using any service offered by dewa808, you confirm that you have read, understood, and consented to the collection and processing of your personal data as described in this Policy. If you do not agree with any part of this Policy, please cease use of the Platform immediately.

2 Data Controller

dewa808 acts as the data controller in respect of the personal data it collects directly from Players through the Platform. As data controller, dewa808 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

For all data-related enquiries, requests, or complaints, you may contact our Data Protection Officer (DPO) through the following channel:

• Email: [email protected]
• Live Chat: Available 24/7 within the dewa808 platform

3 Personal Data We Collect

dewa808 collects personal data through several means: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and occasionally from third-party verification and payment service providers. The categories of personal data we collect are as follows:

3.1 Registration Data

When you create a dewa808 account, we collect the following information:

• Full legal name (as it appears on a government-issued ID);
• Date of birth (for age verification — you must be 21 or older);
• Residential address (including barangay, city/municipality, province, and ZIP code);
• Mobile number (Philippine number, e.g., 09XX-XXX-XXXX);
• Email address;
• Username and encrypted password.

3.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) obligations and regulatory requirements, we collect copies of identity documents, which may include:

• Philippine passport, SSS ID, UMID, PhilHealth ID, driver's licence, or Voter's ID;
• Proof of address documents (utility bills, bank statements issued within 3 months);
• Selfie or liveness verification image for identity confirmation.

3.3 Financial Data

To process deposits and withdrawals, we collect:

• GCash or Maya mobile wallet reference numbers;
• Bank account details (BPI, BDO, UnionBank account name and last digits);
• Transaction amounts, timestamps, and reference IDs;
• Cryptocurrency wallet address (for USDT TRC20 transactions).

dewa808 does not store full bank account numbers or complete card details on our servers. Payment processing is handled by certified third-party payment gateways.

3.4 Usage and Technical Data

When you use the Platform, we automatically collect:

3.5 Communications Data

If you contact our support team, participate in promotions, or respond to surveys, we may collect the content of those communications, your contact preferences, and any feedback you provide.

4 How We Use Your Personal Data

dewa808 uses the personal data we collect for the following specific purposes:

• Account creation and management: To register your account, verify your identity, and maintain your Player profile;
• Service delivery: To enable you to access games, place wagers, deposit and withdraw funds, and participate in promotions;
• Regulatory compliance: To fulfil our obligations under Philippine gaming regulations, AML laws, and data protection legislation — including KYC verification and suspicious transaction reporting;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, multiple account abuse, money laundering, and other prohibited conduct;
• Responsible gaming: To monitor wagering patterns for signs of problem gambling and to implement Player-requested self-exclusion, deposit limits, and cooling-off periods;
• Customer support: To respond to your enquiries, resolve disputes, and improve our support services;
• Platform improvement: To analyse usage data and improve the functionality, performance, and user experience of the Platform;
• Marketing communications: To send you promotional offers, bonus notifications, and Platform updates — only where you have provided consent or where permitted by law. You may opt out at any time.

dewa808 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight, except where required by law or regulatory obligation.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, dewa808 relies on the following legal bases for processing your personal data:

• Contractual necessity: Processing required to perform the gaming services contract between dewa808 and you as a registered Player (e.g., account management, transaction processing, game access);
• Legal obligation: Processing necessary to comply with applicable laws, including AML regulations, gaming licence conditions, and tax reporting requirements;
• Legitimate interests: Processing necessary for dewa808's legitimate interests in fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, and informed consent — primarily for direct marketing communications. You may withdraw consent at any time without penalty.

6 Data Sharing & Third Parties

dewa808 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with the following categories of recipients strictly on a need-to-know basis:

6.1 Service Providers

Third-party companies that provide essential services to support Platform operations, including payment processors (GCash, Maya, BPI, BDO, UnionBank), KYC identity verification providers, game software suppliers, cloud hosting providers, and customer support software vendors. All service providers are contractually bound to process your data only on dewa808's instructions and to maintain appropriate security standards.

6.2 Regulatory and Law Enforcement Authorities

Where required by applicable Philippine law or upon receipt of a lawful order from a competent authority (including PAGCOR, the AMLC, the NPC, or law enforcement agencies), dewa808 will disclose the minimum personal data necessary to satisfy the legal obligation.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of dewa808's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy implications before it takes effect.

7 Data Retention

dewa808 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory retention obligations. Specific retention periods are as follows:

Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with an identified individual.

8 Data Security

dewa808 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:

• TLS 1.2/1.3 encryption for all data in transit between your device and our servers;
• AES-256 encryption for sensitive data stored at rest, including KYC documents and financial records;
• Bcrypt password hashing — your login password is never stored in plain text;
• SMS OTP two-factor authentication available for all accounts, strongly recommended for all Players;
• Access controls and role-based permissions limiting internal staff access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing of the Platform infrastructure;
• Intrusion detection and anomaly monitoring systems operating 24/7.

While dewa808 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account secure by maintaining a strong, unique password and enabling two-factor authentication on your dewa808 account.

9 Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by dewa808:

• Right to be informed: You have the right to know what personal data dewa808 holds about you and how it is being processed — this Policy fulfils that obligation;
• Right of access: You may request a copy of the personal data dewa808 holds about you at any time. We will provide a response within thirty (30) days;
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you have the right to have it corrected. Most basic profile data can be updated directly in your account settings;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your individual circumstances warrant it;
• Right to data portability: You may request that dewa808 provide your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: If you believe dewa808 has processed your personal data unlawfully, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer via live chat or email at [email protected]. We may ask you to verify your identity before fulfilling a data rights request to protect against unauthorised access to your information.

10 Cookies & Tracking Technologies

dewa808 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, and analyse usage patterns. The types of cookies we use are described below:

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may prevent certain Platform features from functioning correctly. For marketing cookies specifically, you can withdraw consent at any time through your dewa808 account communication preferences.

11 Minors & Age Restrictions

dewa808 strictly prohibits the use of its Platform by any individual under the age of 21 years, in accordance with Philippine gaming regulations governing casino-style gambling activities.

dewa808 does not knowingly collect personal data from individuals under 21 years of age. If we become aware that a registered account belongs to a person under the minimum age, we will:

• Immediately suspend and permanently close the account;
• Delete all personal data associated with the account as soon as reasonably practicable, except where retention is required by law;
• Void any wagers, bonuses, and winnings associated with the account.

If you are a parent or guardian and believe that a minor under your care has registered an account on dewa808, please contact us immediately via live chat so we can take prompt action.

12 International Data Transfers

dewa808 primarily processes and stores data on servers located within or serving the Philippines region. In certain circumstances, personal data may be processed by service providers whose infrastructure is located outside of the Philippines — for example, cloud hosting providers, game software vendors, or KYC verification services with global operations.

Where such international transfers occur, dewa808 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under Philippine data protection law. These safeguards may include:

• Contractual clauses requiring the recipient to maintain adequate data protection standards;
• Transfers only to jurisdictions that the NPC has recognised as providing an adequate level of protection;
• Binding corporate rules where the recipient is part of a corporate group with group-wide data protection policies.

You may request further information about international data transfer safeguards applicable to your personal data by contacting our Data Protection Officer.

13 Changes to This Privacy Policy

dewa808 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When we make material changes to this Policy, we will notify registered Players via email and by displaying a prominent notice on the Platform prior to the changes taking effect.

The "Last Reviewed" date at the top of this document will always reflect the date of the most recent revision. We encourage all Players to review this Policy periodically to stay informed about how dewa808 protects their personal data.

Your continued use of the Platform following notification of Policy changes constitutes your acceptance of the updated Policy. If you do not agree with the revised terms, you must cease use of the Platform and contact support to request account closure.

14 Contact Us & Data Rights Requests

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by dewa808, please reach out to our Data Protection Officer through any of the following channels:

• Live Chat: Available 24/7 directly within the dewa808 platform — the quickest way to reach our team for urgent privacy matters;
• Email: [email protected] — for formal data rights requests, please include "Data Rights Request" in your subject line.

We aim to acknowledge all data rights requests within three (3) business days and to resolve them fully within thirty (30) calendar days of receipt, as required under the Data Privacy Act of 2012.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for the enforcement of data privacy rights in the country.